Return and Refund Policy – Sweet Offer

At Sweet Offer, we value your satisfaction and strive to provide you with the best shopping experience. If you are not fully satisfied with your purchase, we are here to help.

Returns

• You may request a return within 14 days of receiving your order.

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

• Certain products may not be eligible for return due to hygiene or safety reasons. These exceptions will be clearly stated on the product page.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original method of payment within 7–10 business days.

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted.

Exchanges

• We only replace items if they are defective or damaged. If you need an exchange, please contact us at support@sweetoffer.shop with your order details.

Order Issues

• If you receive the wrong product, a defective item, or your order does not arrive, please contact us immediately at support@sweetoffer.shop. Our team will resolve the issue quickly.

Contact

For any questions or concerns regarding returns or refunds, please reach out to our support team:
📧 support@sweetoffer.shop